Frequently Asked Questions
Need assistance? We've gathered the most frequent queries from our customers to guide you.
What is Everest Mart?
Everest Mart is an online marketplace offering a wide variety of products, from groceries to electronics, delivered directly to your doorstep.
How can I track my order?
Once your order is placed, you can track it through the 'My Orders' section on your account dashboard. We also send regular updates via email and SMS.
What payment methods are accepted?
We accept various payment methods including credit/debit cards, digital wallets like eSewa, and cash on delivery (COD) for your convenience.
What is the return policy at Everest Mart?
We offer a hassle-free return policy. You can return items within 7 days of delivery if you are not satisfied with the product. Please check our return policy page for more details.
Does Everest Mart offer customer support?
Yes, we provide 24/7 customer support. You can reach out to us via our helpline, email, or live chat for any assistance you need.